User Data Deletion Policy

At MSData.ca, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This User Data Deletion Policy outlines our procedures regarding the deletion of user data and your rights concerning that data.

1. Types of Data Covered

This policy applies to personal data collected or processed by MSData.ca. This includes, but is not limited to:

• Account information (e.g., username, email address, password)
• Contact details (e.g., name, email address, phone number)
• Usage data (e.g., interactions with our website and managed websites)
• Any other information you provide voluntarily

2. Requesting Data Deletion

You have the right to request the deletion of your personal data from our systems under certain circumstances. To initiate a data deletion request, please follow these steps:

• Send an email to info@montanasteele.com with the subject line "Data Deletion Request."
• Clearly state in your email that you wish to have your personal data deleted.
• Provide us with enough information to identify you and locate your data within our systems (e.g., username, email address).

3. Processing Data Deletion Requests

Upon receiving a valid data deletion request, we will:

• Acknowledge receipt of your request promptly (within 1-2 business days).
• Verify your identity to ensure the security of your data.
• Proceed with the deletion of your personal data from our active systems within 30 days.
• Inform you once your data has been deleted or, if applicable, provide reasons why we are unable to fulfill your request.

4. Exceptions

Please note that we may not be able to delete your data in certain situations, such as:

• To comply with legal obligations or regulatory requirements.
• To exercise or defend legal claims.
• To fulfill contractual obligations to you.
• If your data is necessary for the performance of a task carried out in the public interest.

5. Retention of Non-Personal Data

We may retain non-personal data (data that does not identify you personally) for purposes such as analytics and improving our services.

6. Contact Us

If you have any questions or concerns about our User Data Deletion Policy or wish to exercise your data protection rights, please contact us at info@montanasteele.com